Any person may lodge with the Secretary a complaint against a member of the
Association for any breaches of the Constitution, By-Laws, Rules and
Regulations, Code of Ethics and Standards of Practice, minimum Schedule of
Commissions and Fees, or of any other regulation as may from time to time be
established, or any other business conduct tending to bring discredit on the
Association or on the real estate profession.
Such a complaint must be filed within ninety (90) days after the date upon which
occurred the event giving rise to the complaint. The complaint shall be made in
writing, signed by the complainant and shall specify the member complained
against, and the offence with which the member is being charged.
Any member against whom a complaint is filed shall be duly informed of the
complaint made against him by the Secretary in writing and be given full
opportunity of presenting his defence in writing. The matter may then be dealt
with by the Board of Directors or be referred by the Board to the Disciplinary and
Ethics Committee for further investigation.
The Secretary shall serve upon the member concerned a written notice of the
date, time and place of the meeting at which the complaint will be considered
either by the Board of Directors or the Disciplinary and Ethics Committee. This
date shall not be less that ten (10) days after the serving of the notice.
Any member who refuses, declines, fails or neglects to defend himself when
called upon by the Board of Directors or the Disciplinary and Ethics Committee
when a complaint against him has been filed, shall be subject to reprimand, fine,
suspension or expulsion by a vote of the Board as prescribed for in the Rules
and Regulations. Such refusal, decline, failure or neglect may also constitute as
an admission of the charges or complaint against him.
Where the matter has been referred to the Disciplinary and Ethics Committee,
after investigation, the Committee shall notify the Board of Directors of the
findings and make recommendations as to what action should be taken.
The Secretary shall then write to the accused member inviting him to appear
before the Board for final determination of the matter when requested to do so,
such notice to be not less that ten (10) days before the date fixed for the meeting.
The Secretary shall also send written notification of the determination of the
matter to the parties to the complaint.